What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity.

Can you supply the relevant documentation?

Yes, we provide most of the documents, including the technical parameters of the equipment, theinstruction manual of the software and the instructional video, etc.

What is the average lead time?

For samples, The lead time is about 3 days for manual machines, about 5-7 days for automaticmachines, and about 30 days for bridge series machines. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can pay to our bank account or paypal: 100%T/T in advance.

What terms of trade do you accept?

We currently only accept EXW and FOB terms.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

Shipping costs depend on how you choose to get your goods. Air freight is usually the fastest but also the most expensive way. Sea freight is the best solution for bulk shipments. The exact shipping fee can only be given to you after we know the details of the quantity, weight and manner. Please contact us for more information.

Can you provide OEM service?

Yes, we are a Chinese manufacturer of vision measuring machines and battery thickness gauges, so we can provide free OEM services to our customers.